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Privacy Policy & Terms of Service

Privacy Policy

*Last updated: June 19, 2026*

1. Introduction
This Privacy Policy explains how Table Rock Insurance Services, LLC (DBA Suderman‑Nielsen Insurance) (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, submit a form, request a quote, or communicate with us through any channel, including SMS text messaging. By using our website or providing your information, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect the following types of information:
* **Personal Information:** Name, email address, phone number, mailing address, date of birth, policy details, and any information you voluntarily submit through forms or communication channels.
* **Automatically Collected Information:** IP address, browser type, device information, pages visited, cookies, and tracking data.
* **SMS‑Specific Information:** If you opt in to receive SMS messages, we may collect your mobile phone number, timestamp of opt‑in, and message delivery/interaction data (e.g., delivery status, STOP/HELP responses).

## 3. How We Use Your Information
We use your information to:
* Provide insurance quotes and services.
* Respond to inquiries and customer support requests.
* Send policy updates, reminders, and service notifications.
* Improve website performance and user experience.
* Send SMS messages when you have opted in.
* Comply with legal and regulatory requirements.

We do not sell your personal information.

## 4. SMS Privacy & Data Protection
We use your mobile number solely for communication related to your insurance services and your relationship with us. 

**No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.**

## 5. How We Share Your Information
We may share your information only with:
* Insurance carriers for quoting or servicing policies.
* Third‑party service providers who assist our technical operations (e.g., CRM, SMS delivery, website hosting). These providers are contractually barred from using your data for their own marketing.
* Regulatory or legal authorities when required by law.

We do not sell or rent your personal information to third parties.

## 6. Data Security
We use administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

## 7. Cookies & Tracking Technologies
We may use cookies, analytics tools, and similar technologies to improve website performance and user experience. You may disable cookies in your browser settings, but some features may not function properly.

## 8. Your Rights
Depending on your state of residence, you may have rights to access your personal information, request corrections, request deletion, or opt out of certain data uses. To submit a request, contact us using the information below.

## 9. Third‑Party Links
Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.

## 10. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.

## 11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision.

## 12. Contact Us
If you have questions about this Privacy Policy or your data, you may contact us at:

**Table Rock Insurance Services, LLC**
* **Phone:** 208.377.2850

* **Address:** 2680 S. Eagle Rd. Ste 150, Meridian, ID 83642


Terms of Service


# Terms of Service & SMS Terms and Conditions
*Last updated: June 19, 2026*

## 1. Agreement to Terms
By accessing our website or opting in to receive SMS text messages from Table Rock Insurance Services, LLC (DBA Suderman‑Nielsen Insurance), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services or opt into our messaging program.

## 2. SMS Program Description & Opt‑In
By submitting your phone number through our website forms or other communication channels, you explicitly choice-opt in to receive SMS text messages from us. Message types include:
* Appointment reminders and follow-ups.
* Policy renewal notices and quote adjustments.
* Direct customer service updates regarding your insurance coverage.

Message frequency varies based on your transaction behavior and policy status. 

## 3. SMS Opt‑Out (How to Stop)
You can cancel the SMS service at any time. **Just text "STOP" to +1 208-846-8383 or reply "STOP" to any text message you receive from us.** After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.

## 4. SMS Help Command
If you are experiencing issues with the messaging program, you can reply with the keyword **"HELP"** for more assistance, or you can get help directly by calling us at **+1 208-846-8383** or emailing **info@tablerockinsurance.com**.

## 5. Carrier & Rate Warnings
Carriers are not liable for delayed or undelivered messages. As always, **message and data rates may apply** for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

## 6. General Customer Support Contact
For general service, compliance, or terms questions, please reach out via:
* **Company Name:** Table Rock Insurance Services, LLC
* **Phone:** +1 208-846-8383

* **Alternate Support Email:** msuderman@allstate.com