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Privacy Policy

Privacy Policy

Last updated: 5/13/2026

1. Introduction

This Privacy Policy explains how Table Rock Insurance Services, LLC (DBA Suderman‑Nielsen Insurance) (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, submit a form, request a quote, or communicate with us through any channel, including SMS text messaging.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Policy details

  • Any information you voluntarily submit through forms or communication channels

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

SMS‑Specific Information

If you opt in to receive SMS messages, we may collect:

  • Mobile phone number

  • Timestamp of opt‑in

  • Message delivery and interaction data (e.g., delivery status, STOP/HELP responses)

3. How We Use Your Information

We use your information to:

  • Provide insurance quotes and services

  • Respond to inquiries and customer support requests

  • Send policy updates, reminders, and service notifications

  • Improve website performance and user experience

  • Send SMS messages when you have opted in

  • Comply with legal and regulatory requirements

We do not sell your personal information.

4. SMS Privacy & Communications

This section applies specifically to SMS text messaging.

4.1 SMS Opt‑In

By submitting your phone number through our website or other communication channels, you may choose to opt in to receive SMS messages from us. Message types may include:

  • Appointment reminders

  • Policy renewal notices

  • Customer service updates

  • Follow‑ups

  • Occasional marketing messages

Message frequency varies.

4.2 SMS Opt‑Out

You may opt out at any time by replying STOP to any message. You may reply HELP for assistance.

4.3 SMS Data Use

We use your mobile number solely for communication related to your insurance services and your relationship with us. We do not share, sell, or transfer your SMS consent or phone number to third parties for marketing purposes.

4.4 Carrier & Compliance Notice

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply depending on your mobile plan.

5. How We Share Your Information

We may share your information only with:

  • Insurance carriers for quoting or servicing policies

  • Third‑party service providers who assist our operations (e.g., CRM, SMS delivery, website hosting)

  • Regulatory or legal authorities when required by law

We do not sell or rent your personal information to third parties.

6. Data Security

We use administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies & Tracking Technologies

We may use cookies, analytics tools, and similar technologies to improve website performance and user experience. You may disable cookies in your browser settings, but some features may not function properly.

8. Your Rights

Depending on your state of residence, you may have rights to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of certain data uses

To submit a request, contact us using the information below.

9. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision.

12. Contact Us

If you have questions about this Privacy Policy or your data, you may contact us at:

Table Rock Insurance Services, LLC 

Email: info@tablerockinsurance.com 
Phone: 208.377.2850 
Address: 2680 S. Eagle Rd. Ste 150, Meridian, ID 83642